Capability Sheets
Clinical Communications
Clinical teams play an important role in healthcare commercialization. Our medical science liaisons hold doctoral level degrees and specialize in engaging clinical thought leaders...
Capability Sheets
Contact Center Teams
Touchpoint owns and manages a 100% healthcare focused contact center that allows us to strengthen the dialogue between your brand and customers. We can deliver your messaging...
Capability Sheets
CustomPoint Recruiting
CustomPoint Recruiting hires thousands of professionals every year for biopharmaceutical companies of all sizes, across a wide spectrum of therapeutic classes, and for positions...
Capability Sheets
Customer Service Field Teams
Customer service field teams don’t sell, but instead provide valuable customer service, including delivering samples, copay assistance information, and patient education...
Capability Sheets
Flextime Field Sales Teams
Touchpoint is the industry leader in building and managing flextime teams. The teams are composed of experienced professionals who often have existing physician relationships but...
White Paper
Orphan Drug Success: Engaging Key Stakeholders to Deliver Positive Outcomes
Rare diseases afflict as many as 30 million Americans, nearly 10% of the US population. Realizing the revenue potential of orphan drugs, midsize and large pharmaceutical companies...
White Paper
The New Healthcare: Marketing to a Segment of One
Technological advancements and shifts in the healthcare delivery model are pushing us toward a health economy in which pharma marketers increasingly focus their efforts on each...