Inside Teams Fact Sheet

We launched our first outbound teleDetailing project in 1981. Since then, we have continually worked to identify our clients' emerging communication needs and designed solutions to fill them. Today, our inside teams center-of-excellence represents the perfect intersection of technology-based communication and one-to-one human interaction.

Give your customers ready access to an intelligent human interface through our virtual teams center-of-excellence. All of Publicis Touchpoint Solutions’ inside teams offer these benefits:

• Live voice-to-voice conversations in real-time
• Efficient communication via video, phone and/or chati, increasing flexibility and reducing cost
• Inbound, outbound, or both
• Full client control and monitoring capability
• Continuous real-time reporting
• Complete integration with field sales teams

Services:

• Live Video Detailing 
• Inside Sales & Service Teams
• Inside Credentialed Sales Specialists
• TeleSampling
• Remote Territory Management
• Event Recruiting