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ABOUT US

At Touchpoint, we know that every company and each brand is unique. To properly define the dimension of your challenges, we listen. Then we ask probing questions that help us design customized, cross-channel solutions to seamlessly communicate your message to the right customers, at the right times, and through the right channels.

We realize that a solution isn’t a solution unless it is well executed and achieves your goals and objectives. To make this happen, we provide every team with a powerful foundation through our recruiting, training, performance management, operations, compliance, and analytics support. And with the flexibility and scalability of our solutions, we can quickly modify the course of action if and when needed.

Ultimately, Touchpoint is about people — our people working with your people—turning your goals into reality. And we work to achieve your goals and objectives as if they were our own—because they are.

Design/Cross-Channel

Cross-channel. Multi-channel. What’s the difference? Simply put: Cross-channel is multi-channel 2.0.

As new channels emerge in our multi-channel world, they are often layered on top of old channels with little to no thought given to their integration—leading to waste, inefficiency, and potential confusion. In Touchpoint’s cross-channel world, we only duplicate messages by design, and communication between field and inside teams is orchestrated seamlessly.

In summary, cross-channel ensures more effective communications and better results. And that’s a real win/win for everyone!

Vision Statement

Our dream is to make the difference in healthcare communications by ensuring the delivery of life-changing messages and products to providers and patients.

Our Core Values

We believe in:

Improving Healthcare
Our solutions contribute to the overall improvement of healthcare

Our Clients
Our clients are at the center of all we do

Exquisite Execution
Executional excellence, relationships, and results are the cornerstone of our business

Becoming Invaluable
Becoming invaluable to our clients will secure our future

Collaboration
Collaboration delivers superior solutions

Our People
Our people are our greatest asset

Innovation
We encourage initiative, innovation, and leadership

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Publicis Healthcare Communications Group

Publicis Touchpoint Solutions is a division of Publicis Healthcare Communications Group (PHCG). PHCG is the largest health-oriented agency network in the world. A division of Publicis Groupe, PHCG manages top-tier agencies specializing in promoting innovative solutions in advertising, medical education, sales and marketing, digital, market access, and medical and scientific affairs. PHCG is dedicated to creating experiences that compel action, change lives, and amplify business outcomes. With nearly 5,000 employees, PHCG manages nearly 12 agency brands through 60 offices located in 11 countries. PHCG’s global brands are Saatchi & Saatchi Health, Publicis Life Brands, Digitas Health, Razorfish Healthware, Discovery, Medicus International, Publicis Health Media, and Publicis Touchpoint Solutions.

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